Privacy Policy
Effective date: 2026-05-08. This policy is provided for general information and does not constitute legal advice.
This Privacy Policy explains what we collect, how we use it, and the choices you have when you use this website and related services (the “Service”).
Quick Summary
| Topic | What it means |
|---|---|
| Data we collect | Account details, usage logs, and the content you add to the Service |
| Why we collect it | To provide the Service, keep it secure, and improve it |
| Sharing | Limited to service providers we use to run the Service and as required by law |
| Your choices | Access/update your data, request deletion, and opt out of non-essential emails |
Information We Collect
Information you provide
- Account information (such as email and display name).
- Content you add in the Service (such as issuer profiles, contacts, projects, invoices/quotations/receipts, and uploaded files like logos/stamps).
- Messages you send to us (such as support requests and feedback).
Information collected automatically
- Usage and device data (such as pages viewed, actions taken, approximate device/browser information, and IP address).
- Cookies and similar technologies used for authentication and basic site functionality.
How We Use Information
We use information to:
- Provide and operate the Service.
- Authenticate users, prevent abuse, and protect accounts.
- Improve features, performance, and user experience.
- Communicate with you about service-related messages (e.g., security notices, changes to this policy).
How We Share Information
We may share information with:
- Vendors and service providers that help us run the Service (for example: hosting, authentication/database, email delivery, and error monitoring).
- Authorities or other parties when required to comply with law, enforce our terms, or protect rights and safety.
We do not sell your personal data.
Data Retention
We keep information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion, subject to legal and operational constraints.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or export certain personal data. You may also opt out of non-essential emails by using unsubscribe links where provided.
Children’s Privacy
The Service is not intended for children, and we do not knowingly collect personal data from children.
Contact
For privacy-related requests, email us at axon.support@labs-synapse.com.
Updates to This Policy
We may update this policy from time to time. The “lastUpdated” date above reflects the latest version.